Tapping into Africa’s Unbanked Population: The Future of Mobile Money and Financial Inclusion

In the vast expanse of Africa, a silent revolution is taking place. The continent, which has long been characterized by its large unbanked population, is witnessing a paradigm shift in the realm of financial inclusion. The future of mobile money, an innovative and transformative technology, is unfolding at an unprecedented pace, tapping into Africa’s unbanked population and fostering a new era of financial inclusion.

Mobile money, a digital wallet service that allows users to store, send, and receive money using their mobile phones, is making waves in Africa. The technology is not only disrupting traditional banking systems but also empowering millions of unbanked Africans, providing them with an accessible and affordable means to participate in the economy.

The potential of mobile money in Africa is immense. According to the GSMA, the global association of mobile operators, there were 272 million registered mobile money accounts in Sub-Saharan Africa at the end of 2018, more than any other region in the world. This number is expected to grow exponentially as more Africans gain access to mobile phones and the internet.

The adoption of mobile money in Africa is driven by several factors. Firstly, the continent’s vast geographical expanse and poor infrastructure make it difficult for traditional banks to reach rural and remote areas. Mobile money, on the other hand, requires only a basic mobile phone and a network connection, making it an ideal solution for these underserved regions.

Secondly, the high cost of traditional banking services, coupled with low-income levels, has deterred many Africans from opening bank accounts. Mobile money services, however, are typically low-cost or free, making them an attractive alternative for the unbanked population.

Thirdly, mobile money offers a level of convenience that traditional banking cannot match. Users can send and receive money instantly, pay bills, and even access credit and savings products, all from the comfort of their homes. This convenience factor is a significant draw for many Africans, particularly those who live in remote areas where banking services are scarce.

The impact of mobile money on financial inclusion in Africa cannot be overstated. By providing an accessible and affordable means to participate in the economy, mobile money is helping to lift millions of Africans out of poverty. It is also fostering economic growth by facilitating trade and commerce and enabling small businesses and entrepreneurs to access credit and savings products.

However, despite the significant strides made by mobile money in Africa, challenges remain. Regulatory hurdles, lack of consumer awareness and trust, and inadequate network coverage in some areas are among the key barriers to adoption. Addressing these challenges will require concerted efforts from governments, mobile operators, and other stakeholders.


In conclusion, the future of mobile money in Africa looks promising. As the technology continues to evolve and penetrate deeper into the continent, it holds the potential to transform the lives of millions of unbanked Africans, fostering a new era of financial inclusion. It is a revolution that is not only reshaping Africa’s financial landscape but also redefining the very notion of banking for the continent’s unbanked population.

Source: Citylife